Reports by Tag ‘ecom’
#2022
101
#2021
88
#2020
65
#2019
67
#2018
67
#2017
43
#2016
39
#tech
134
#consumer
140
#culture
64
#design
30
#marketing
125
#innovations
56
#data
51
#content
36
#social
44
#email
4
#creative
26
#business
60
#blockchain
5
#ecom
6
#health
6
#retail
11
2022
Ecosystem Consumer Experience Trends 2022
- Businesses Will Redesign Their CX for the Great Bounce Forward
- Chief Experience Officers Will Become More Important
- Supply Chain Challenges Will Impact CX Professionals
- Businesses Will Map Their CRM to Customer Journeys
- The Battle for Leadership in CX Technology Will Heat Up
- Megafunding Boom Ushers in a New Era of Digital Offerings
- Focus on Climate Change Drives Companies to Finally Push Sustainability Efforts Forward
- Experience and Expedience Dominate Physical Retail
- The West’s Answer to Super Apps Finally Takes Shape
- Government Mandates Guide Businesses’ Digital Privacy Strategies
- Retail Media’s Killer Data Drives It Mainstream for Brand Advertisers
- Nano- and Micro-Influencers Have Their Moment
- Facebook Dominates Ads, Despite Continuing Scrutiny
- Viral Commerce Takes Over Social Commerce
- Consumers and Providers Embrace Buy Now, Pay Later—and So Do Regulators
Bernard Marr’s Consumer Experience Trends 2022
- Channel digitization and expansion
- The cognification of products and services
- Micro-moments and personalization
- Subscription and servitization
- Cutting out the middleman
- From B2C to “all to all”
- More immersive experiences
- Conscious consumption
- AR Preview Placement
- Virtual Showrooms
- In-Store Navigation
- Virtual Try-On Solutions
- VR for Houses and Apartments
- Interactive User Manuals
- Augmented Reality Filters
- VR for In-Store Experience
- Consolidating your technology stack
- Adding Social Media channels as a sales channel
- The desire to shop with independent businesses
- Visual commerce is on the rise
- Enabling personalisation
Entrepreneur Ecommerce Trends 2022
- Voice search for shopping
- Demand for personalized products
- Customer-service management with chatbots
- Augmented and virtual reality for shopping
- Omnichannel selling