Reports by Tag ‘ecom’
#2023
111
#2022
103
#2021
88
#2020
65
#2019
67
#2018
67
#2017
43
#2016
39
#tech
144
#consumer
160
#culture
79
#design
34
#marketing
144
#innovations
65
#data
56
#content
47
#social
55
#email
4
#creative
30
#business
66
#blockchain
6
#ecom
8
#health
17
#retail
23
2023
- Artificial intelligence will reach widespread adoption
- Blockchain will make a comeback
- ‘Better-for-you’ brands are here to stay
- People will crave healthier snacks
- Gen Z and millennials are fueling a new wave of wellness brands
- Climate and greentech companies will gain market value
- Lab-grown diamonds will gain popularity
- E-commerce will continue to boom
- Subscription businesses will outperform customer-acquisition costs
- People will take their health into their own hands
- Mental healthcare will begin to focus more on children
- Sexual health will take center stage
- Healthcare innovation will reach rural locations
- Expect to see more biotech products coming to market
- Menopausal healthcare will gain more attention
- Cannabis and psychedelics will make major strides
- The secondhand market will gain momentum
2022
Ecosystem Consumer Experience Trends 2022
- Businesses Will Redesign Their CX for the Great Bounce Forward
- Chief Experience Officers Will Become More Important
- Supply Chain Challenges Will Impact CX Professionals
- Businesses Will Map Their CRM to Customer Journeys
- The Battle for Leadership in CX Technology Will Heat Up
- Megafunding Boom Ushers in a New Era of Digital Offerings
- Focus on Climate Change Drives Companies to Finally Push Sustainability Efforts Forward
- Experience and Expedience Dominate Physical Retail
- The West’s Answer to Super Apps Finally Takes Shape
- Government Mandates Guide Businesses’ Digital Privacy Strategies
- Retail Media’s Killer Data Drives It Mainstream for Brand Advertisers
- Nano- and Micro-Influencers Have Their Moment
- Facebook Dominates Ads, Despite Continuing Scrutiny
- Viral Commerce Takes Over Social Commerce
- Consumers and Providers Embrace Buy Now, Pay Later—and So Do Regulators
Bernard Marr’s Consumer Experience Trends 2022
- Channel digitization and expansion
- The cognification of products and services
- Micro-moments and personalization
- Subscription and servitization
- Cutting out the middleman
- From B2C to “all to all”
- More immersive experiences
- Conscious consumption
- AR Preview Placement
- Virtual Showrooms
- In-Store Navigation
- Virtual Try-On Solutions
- VR for Houses and Apartments
- Interactive User Manuals
- Augmented Reality Filters
- VR for In-Store Experience
- Consolidating your technology stack
- Adding Social Media channels as a sales channel
- The desire to shop with independent businesses
- Visual commerce is on the rise
- Enabling personalisation
Entrepreneur Ecommerce Trends 2022
- Voice search for shopping
- Demand for personalized products
- Customer-service management with chatbots
- Augmented and virtual reality for shopping
- Omnichannel selling